Understanding Order Sources

The order source indicates how an order was created. In Goflow, orders can originate from one of four sources:

• Channel - Orders automatically imported from a connected sales channel.
• Upload - Orders imported with a CSV file.
• Manual - Orders manually entered in Goflow.
• API - Orders created through the Goflow API.

Channel orders fall into two fulfillment categories:

• Merchant - Orders that require fulfillment by your team.
• Store - Orders shipped directly by the channel. These do not require fulfillment in Goflow but are imported for inventory balancing, reporting, and analytics.

Examples of store-fulfilled orders include:

• Amazon FBA
• Walmart WFS
• Bed Bath & Beyond SOFS
• Wayfair CastleGate
• Shopify Point of Sale (POS)
• Shopify Buy with Prime (BWP)

Follow these steps to filter orders by source and fulfillment type:

1. From the left sidebar, go to Orders › Orders.
2. At the top of the page, click Filters.
3. Set the Source filter
4. Set Fulfilled-By to either Merchant or Store.