Creating and Managing a TikTok Store

TikTok, with its immense popularity and engaging format, has emerged as a vibrant platform for social commerce, allowing sellers to connect directly with a global audience through creative content. Integrating Goflow with TikTok Shop empowers you to harness the platform's dynamic environment for e-commerce, blending social media engagement with efficient business management.

Connecting a TikTok Store

To connect a TikTok store, follow these steps:

1. From the left sidebar, go to Directory › Stores.
2. In the upper right-hand corner, click on New Store.
3. Search for and select TikTok.
4. For more information on general store settings, see Creating a New Self-Service Store.
5. Click Save to create the store.

The store will initially be in a Disconnected status. To connect the store, follow these steps:

1. From the left sidebar, go to Directory › Stores, and select the TikTok store.
2. Scroll down to the Connection card, and click Authorize.
3. Log in to TikTok with a username that has admin permissions.
4. Grant the requested permissions, and return to the Goflow store.

Managing TikTok Merchant Orders

TikTok does not support multi-quantity lines; each quantity is listed on its own line.

TikTok allows you to split multi-line orders, and fulfill orders from different warehouses, or cancel some order lines. However, when canceling part of an order, you must select out of stock as the cancellation reason. Using any other reason will result in TikTok rejecting the cancellation.