Managing Product Standard Fields

Product fields store the essential details of each product. They define attributes such as description, category, measurements, and pricing, which determine how products are listed, purchased, and shipped.

Learn how to update standard product fields, either individually or in bulk.

In addition to standard fields built into Goflow, you can also create user-defined custom fields. Custom fields let you record additional business-specific product details and handle a wide range of category-specific attributes required for listing products across different channels.

Besides product fields, you can also add product identifiers and product tags, and product notes.

General Fields

General product fields capture the core details of a product. The descriptions below explain the purpose and use of each field:

• Item Number - The product item number. The item number cannot be changed after the product is created. Valid characters include letters (A–Z), numbers (0–9), and some common symbols.
• Internal ID - A numeric identifier automatically assigned by Goflow to each product. This ID is used with the Goflow API. It cannot be changed.
• Name - The short description of the product displayed in all transactions.
• Purchase Order Name - The short description of the product printed on purchase orders sent to vendors. If left empty, the regular Name is used.
• Description - A longer description of the product details and features which you can use to sync with channel listing description.
• Brand - The name of the product brand.
• Category - The category under which the product can be listed.
• Manufacturer - The name of the product manufacturer.
• Condition - The product condition, such as New, Used, or Refurbished.

Financial Fields

Financial fields define the various pricing amounts. The descriptions below explain the purpose and use of each field.

• Price - The selling price. You can sync the product price with channel listing prices. The price is also used on manual orders when the customer does not have contract prices.
• Price Floor - The lowest acceptable selling price. Order lines priced below this value are highlighted for your attention.
• Price Ceiling - The highest acceptable selling price. Order lines priced above this value are highlighted for your attention.
• MSRP - The manufacturer suggested retail price.
• MAP - The minimum advertised price allowed by the manufacturer.
• Cost - The default purchase price. This value automatically populates on purchase orders if no price is specified on the vendor product.
• Insured Value - The declared value of the product used when purchasing shipment insurance from a carrier.
• Declared Value - The declared value of the product used on customs forms for international shipments. If set to 0, the declared value defaults to the order line price.

All financial fields on the product are expressed in your account home currency. When used in foreign transactions, currency is converted as follows:

• Price - On manual orders, the product price is converted from your home currency to the store currency.
• Insured Value - Converted to the currency of the shipping cost returned by the carrier.
• Declared Value - Converted to the destination country currency.

Shipping Fields

Shipping fields define the product measurements and packaging details used in shipping. The descriptions below explain the purpose and use of each field.

• Pounds - The product weight measured in whole pounds.
• Ounces - The product weight in ounces representing part of a pound.
• Length - The longest side of the product package.
• Width – The cross side of the product package.
• Height - The shortest side of the product package.
• USPS Package Type - The USPS-specific container used for shipping the product, such as Flat Rate Envelope or your own packaging.
• FedEx Package Type - The FedEx-specific container used for shipping the product, such as FedEx Pak or your own packaging.

Pounds and ounces together define the product weight. If you enter more than 16 ounces, they are automatically converted into whole pounds. In the same vein, length, width, and height together define the product dimensions.

When updating weight and dimensions by file, include both the Pounds and Ounces headers to set the product weight clearly and without ambiguity. Likewise, include the Length, Width, and Height headers together to ensure the product dimensions are accurate.

Product shipping fields apply to single product units. Enter separate shipping specifications for each unit of measure.

Product shipping specifications are used in rate shopping, bulk shipping, and when packing a single order to determine the exact box measurements. Goflow uses a formula to calculate box measurements when a box contains multiple products.

Regulatory Fields

Regulatory fields include the information needed to comply with government and trade regulations. The descriptions below explain the purpose of each field:

• Customs Description - A short description of the product used on the commercial invoice for international shipments. If left empty, the customs description defaults to the order line name.
• Country of Origin - The country where the product was manufactured or produced. In product imports, you can enter either the English country name or the ISO 2-character country code. For example, China, United States or CN, US. The country of origin is used on the commercial invoice.
• HTS Code - The Harmonized Tariff Schedule code used on the commercial invoice.
• Perishable - Whether the product has a limited shelf life. Some channels require specifying the expiration date when shipping perishable products.
• Compliance - The regulatory compliance codes that apply to the product, such as CARB, TSCA Title VI, and Prop 65. Some channels require you to confirm compliance with these regulations before the product can be sold or shipped.

Operational Fields

Operational fields set the business rules that determine how a product is purchased, sold, or fulfilled. The descriptions below explain the purpose of each field:

• Buyer - The username of the person responsible for purchasing the product. Transactions and reports can be filtered so each buyer sees only their assigned product line.
• Status - Specifies whether the product is active or inactive.
• Sellable - Specifies whether the product is available for sale. For example, you may not want to sell a product that is only a component of a group, or you may need to delist it from a specific channel. Non-sellable products do not send inventory updates to channels.
• Purchasable - Specifies whether the product can be purchased. For example, you may discontinue a product and choose to block it from being restocked. Non-purchasable products cannot be added to purchase orders.
• Unit Identifiers - Specifies whether the product requires scanning a unique unit identifier when packing and shipping.

Fulfillment Method

The fulfillment method field determines the flow that orders will take. Goflow supports three fulfillment methods:

• Warehouse - Orders are fulfilled from stocked inventory, whether stored in your own warehouse or at a 3PL facility.
• PTO - Products are not stocked. Instead, orders are fulfilled by purchasing inventory from vendors after the order is received. The inventory is delivered to your warehouse and then shipped to the customer. Channel inventory updates are based on listed vendor availability.
• Dropship - Like PTO, products are not stocked. Unlike PTO, the vendor ships the order straight to the customer.

The product fulfillment method determines the default order flow that orders containing the product will take. You can always manually change the fulfillment flow of an order as needed.

If a product has available warehouse inventory, orders will always follow the Warehouse flow, even if the fulfillment method is set to PTO or Dropship.

Multi-item orders with different product fulfillment methods are moved to Review. You must decide whether to assign a single fulfillment flow to the entire order or split the order into separate flows.

Group Product Field Application

Most product fields that apply to standard products can also be set for group products. When group and child values conflict, the group parent values take precedence over those of its children. Group parent financial values, including price, insured value, and declared value, are distributed proportionally to the child products.

Fulfillment method does not apply to group products. The fulfillment flow for an order is determined by the child products within the group.