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Product Fields

Product fields store all the necessary information about a product and are divided into two broad types:

Standard fields are further categorized into sections. The upcoming topics will discuss each section in detail, one by one.

Product Fulfillment Method

The product fulfillment method determines the default order fulfillment flow for orders containing this product. There are three fulfillment methods:

The product fulfillment method determines the default order flow the system will take. You can always manually change the fulfillment flow on an order as needed.

Use the Import Products upload to update product fulfillment method in bulk.

Product Financial Fields

Product financial fields are fixed values entered for the product. It is important to understand that the financials discussed here are only the default values associated with the product. They do not determine the actual inventory cost, the actual order price, or the listing's listed price. Each of these financial aspects is discussed separately in their proper places.

The following is a discussion of the meaning and significance of each product financial field:

Use the Import Products upload to update product financial fields in bulk.

Product Shipping Details

Product shipping details are the default parameters used for creating shipment boxes containing this product.

The following is a discussion of the meaning and significance of each product shipping details field:

To update product shipping details in bulk, use the Import Products upload. To update shipping details on units of measure, use the Import Units of Measure upload.

Product Customs Information

Product customs information are product details that are included in the commercial invoice for international shipments. These details are necessary for customs clearance and compliance with international trade regulations.

The following is a discussion on the fields in product customs information:

Customs information extends to group products as well. When the group parent has the fields filled in, the group’s customs information will be used. For any field left empty in the parent, the information from the children will be used instead.

Use the Import Products upload to update product customs information in bulk.

Product Buyers

Buyers are users responsible for handling the purchase of specific product subsets. The use of buyers allows each buyer to filter and manage their own products. Reports and analytics can also be filtered to track the revenue generated by each buyer.

To make user for buyer, add them to the buyers list.

To assign a product to a buyer, update the product buyer field under the SKU details section. Alternatively, use a file upload to update product buyers in bulk.

Buyer filters are available on the product page, as well as on the various reports and analytics.

Product Designated Locations

Designated locations are the locations in your warehouse where products are usually stored. Assigning locations to products can greatly assist in the task of picking orders off warehouse shelves. Designated locations are fixed aisle and bin numbers where a product can normally be found. This is different than inventory locations, which involve real-time tracking of warehouse inventory.

Managing Designated Locations

To update designated locations on a product, follow these steps:

  1. From the side menu, go to CatalogProducts, and select the desired product.
  2. On the Inventory card, click options, and select Edit Designated Locations.
  3. Click on the Plus Sign + to add a warehouse, and select a warehouse from the list.
  4. Enter the main location Aisle and Bin number.
  5. To add more locations, hover with the mouse to the right of the bin field, and click on the small plus sign.
  6. To add more warehouses, click on the large plus sign.
  7. For each warehouse selected, add at least one main location, and optionally, additional locations.
  8. Finally, click Save to update the warehouse designated locations.

Managing Designated Locations in Bulk

To update product designated locations with an upload file, follow these steps:

  1. From the side menu, go to CatalogProducts.
  2. From the upper right corner, click on ImportImport Product Designated Locations.
  3. Review the Columns tab for required and optional file headers.
  4. In the Upload tab, select a Warehouse from the dropdown list.
  5. Click to download a sample CSV template.
  6. Click Choose File to upload the file, and Import it.

When uploading the file, you will be prompted to specify how to manage existing product locations not present in the upload file. There are three options:

After uploading the file, an error log is returned listing all products that encountered processing errors. Delete actions only take place if the upload proceeds without errors.

You can only delete locations for the selected warehouse.

Creating Pick Lists with Designated Locations

When printing a pick list for products with locations, the list will automatically be sorted by the main location. This allows you to pick the products in the order they are stored in the warehouse. Any additional locations will be listed alongside the main location, so you know where to look for it if the product is not found in the main location.

Products without locations will be printed at the end of the pick list and sorted alphabetically by the item number.

You will need a pick list template that includes the locations column.

Product Identifiers

Product identifiers are unique codes, such as UPC, used to identify a specific product. Identifiers come with scannable barcodes, making it easier to input products during transaction processing. In addition, product identifiers may be used in inventory adjustments, and can be printed on purchase orders sent to your vendors.

Product identifiers serve to identify the product species, and is associated with the product catalog. This is distinct from unit identifiers, which identify individual products and is associated with inventory.

Products can have multiple identifiers, with one of them serving as the main identifier, typically a UPC code. Other identifiers, like ASIN or EAN, serve as additional identifiers. Product identifiers can be assigned to specific units of measure. Scanning these identifiers is the same as entering the item number along with its unit of measure.

Managing Product Identifiers

To update product identifiers on a product, follow these steps:

  1. From the side menu, go to CatalogProducts, and select the desired product.
  2. Click on the Identifiers tab, and select Add Product ID.
  3. Or if the product already has one identifier, click on the pencil icon in the upper right-hand corner, and then click on the plus sign.
  4. Choose the identifier type from the list of available types.
  5. If the product has units of measure, you may select one measure to associate with this identifier.
  6. Finally, click Save to update the product identifiers.

Managing Product Identifiers in Bulk

To update product identifiers with an upload file, follow these steps:

  1. From the side menu, go to CatalogProducts.
  2. From the upper right corner, click on ImportImport Product Identifiers.
  3. Review the Columns tab for required and optional headers.
  4. Click to download a sample CSV template.
  5. Fill in the identifiers, save the file to your drive, and upload the file.

You can use the Import Products upload to add or update the main identifier. To add additional identifiers, to delete identifiers, or associate identifiers with a unit of measure, use this Import Product Identifiers upload.

To add new identifiers, simply include them in the file. To update the unit of measure association of an identifier, include the new unit of measure in the file. When associating an identifier with a unit of measure, enter either the quantity or the abbreviation of the unit of measure. It's not necessary to include both, unless there are two different units of measure for the same quantity.

To add or update multiple identifiers for a product, create a new line for each identifier. Each line must include the item number, the identifier type, and the identifier.

Item NumberTypeIdentifierUnit of Measure QuantityUnit of Measure Abbreviation
ABCUPC123456789012
ABCUPC12345678901312DZ
ABCEAN1234567890123
DEFUPC12345678901436CS

When uploading the file, you will be prompted to specify how to manage existing identifiers not present in the upload file. There are three options:

Delete from all products is risky and irreversible. It's advisable to first export the existing identifiers, so that you have a backup copy.

To export product identifiers, follow these steps:

  1. From the side menu, go to CatalogProducts.
  2. From the upper right corner, click on ExportExport Product Identifiers.

Unit Identifiers

Unit identifiers are used to track individual units of inventory while packing orders and receiving returns. Unit identifiers are unique numbers or codes assigned to each individual unit of inventory. This is distinct from product identifiers which applies to the product species and which is associated with the product catalog.

In product fields, you only manage whether a product requires a unit identifier and which type. The actual identifier code is entered during order packing.

There are several types of unit identifiers, with each product allowed to have only one. The available unit identifier types are:

Managing Unit Identifiers

To update unit identifiers on a product, follow these steps:

  1. From the side menu, go to CatalogProducts, and select the desired product.
  2. On the Shipping card, click on the pencil icon in the upper right-hand corner to edit.
  3. Click on the Customs & More tab.
  4. In the Unit identifiers field, select a type from the list, or if the product does not require one, select None.
  5. Click Save to update unit identifiers.

To manage unit identifiers in bulk, use the Import Products upload.

Units of Measure

On the product page, create and manage units of measure.

Product Custom Fields

To manage a broad range of product categories, users can create custom fields in addition to the standard ones like SKU, brand, and UPC. These custom fields can store unique product details such as age group, associated seasons, or any other attributes you want to track or apply to listing attributes mapping.

Managing product custom fields is a two-step process. First, create the fields you want to use, and then apply the fields the products.

Creating Custom Fields

Custom fields are organized into groups. If you don't have any groups yet, you must first create a group, and then create fields within it. If you already have a group, simply add new fields to the group.

When creating a new field, you give it a name and specify its data type. The data type determines the nature of the field, whether it will hold text, a number, a list of options, etc.

If creating custom fields through listing attributes mapping, Goflow will prefill suggestions for group and fields names, as well as data types.

To manage custom fields, follow these steps:

  1. From the side menu, go to CatalogProducts.
  2. At the top of the page, click on Options and select Custom Fields.

Depending on the desired action, do one of the following:

Data types cannot be edited. Instead, delete the field, and create a new one.

When deleting a field, it will removed from all products along with any data the field may hold. This action is irreversible.

Custom Field Data Types

The data type determines the nature of the field, whether it will hold text, a number, a list of options, etc.

There are 10 different data types:

Applying Custom Fields to Products

Once custom fields have been created and defined, you can apply them to products.

Follow these steps to apply a custom field to a single product:

  1. From the side menu, go to CatalogProducts, and select the desired product.
  2. On the product details card, click on Custom Fields, and click the pencil to edit.
  3. Under the desired group, click Add Field.
  4. Select the custom field you want to add from the dropdown list.
  5. Update the field with the desired value, and Save.

Use the Import Products upload to update custom fields in bulk.