Product Fields

Product fields store all the necessary information about a product and are divided into two broad types:

• Standard Fields: These are pre-defined fields that apply to all products, such as name, brand, prices, etc.
• Custom Fields: These fields are user-defined and allow you to store additional information per your specific needs. Examples of custom fields may include age group, associated seasons, or any other unique product details you want to track or apply to listings attribute mapping.

Standard fields are further categorized into sections. The upcoming topics will discuss each section in detail, one by one.

Product Fulfillment Method

The product fulfillment method determines the default order fulfillment flow for orders containing this product. There are three fulfillment methods:

• Warehouse: Orders for this product follow the Direct Fulfillment flow. The product is stocked at the warehouse, and orders are readily fulfilled by the warehouse.
• Purchase to Order: Orders for this product follow the Purchase to Order flow. The product is not stocked. Before orders can be fulfilled, the product must be purchased from your vendor and received at your warehouse.
• Dropship: Orders for this product follow the Dropship flow. The product is neither stocked nor fulfilled by your warehouse. Instead, you will request a vendor to fulfill the orders on your behalf.

The product fulfillment method determines the default order flow the system will take. You can always manually change the fulfillment flow on an order as needed.

Use the Import Products upload to update product fulfillment method in bulk.

Product Financial Fields

Product financial fields are fixed values entered for the product. It is important to understand that the financials discussed here are only the default values associated with the product. They do not determine the actual inventory cost, the actual order price, or the listing's listed price. Each of these financial aspects is discussed separately in their proper places.

The following is a discussion of the meaning and significance of each product financial field:

• Default Cost: The default cost is the usual amount you pay to purchase this product. When creating a purchase order, this amount will prefill in the cost field, unless the vendor product has its own cost.

• Default Price: The default price is the usual amount you charge when selling this product. When creating a manual order, this amount will prefill in the price field, unless the customer has its own contract pricing.

  Default price only impacts manually entered orders. Orders imported from a channel will always have the price given by the channel.

  Default price also extends to group products. When adding a group product to an order, the price of the parent product will be distributed among the children based on the default price of each child product:

  • If all children have the same default price or none at all, the group price will be evenly distributed among the children.
  • If some children have a higher default price than others, the parent price will be distributed proportionally based on the default price ratio of each child in the group.

• Price Floor: The price floor is the lowest price you are willing to sell this product. When creating a manual order, a warning will display if the price entered falls below the price floor.

• Price Ceiling: The price ceiling is the highest price that makes sense for you to sell this product. When creating a manual order, a warning will display if the price entered exceeds the price ceiling.

• MSRP & MAP: MSRP is the manufacturer-suggested retail price. MAP is the minimum advertised price allowed by the manufacturer. These two fields are for informational purposes only.

• Insured Value: The product insured value is the amount you intend to insure the product for during shipping. Carriers typically offer free insurance coverage up to a certain limit. If you have high-value products, you can purchase additional insurance when creating a shipment. The product's insured value will prefill as the insured value in the shipments.

  The insured value is applied per unit of the product. If a shipment contains multiple units, the insured value will be multiplied accordingly.

  Insurance also extends to group products. When shipping a group product in multiple boxes, the insured value of the parent product will be distributed among the boxes based on the insured value of each child product:

  • If all children have the same insured value or no insured value at all, the group insured value will be evenly distributed among the boxes.
  • If some children have a higher insured value than others, the group insured value will be distributed proportionally based on the insured value ratio of each child in the group.

• Declared Value: The product declared value is the amount you declare to customs agencies as the product's value. For international shipments, the declared value is included with the commercial invoice. The declared value has an impact on the amount of duties you, or your customer, is required to pay.

  The declared value is applied per unit of the product. If a shipment contains multiple units, the declared value will be multiplied accordingly.

  When product declared value is left empty, the commercial invoice will calculate the declared value from the order price.

Use the Import Products upload to update product financial fields in bulk.

Product Shipping Details

Product shipping details are the default parameters used for creating shipment boxes containing this product.

The following is a discussion of the meaning and significance of each product shipping details field:

• Weight: The weight of the product includes all packaging materials. Weight is measured in imperial pounds and ounces. Ounces exceeding 16 will be converted to pounds, and fractional pounds will be converted to ounces. For instance, 17 ounces will be displayed as 1 lb, 1 oz, and 0.25 pounds will be displayed as 4 oz.

  The weight is applied per unit of the product. If a box contains multiple units, the weight will be multiplied accordingly, unless the weight matches a defined unit of measure.

  Weight also extends to group products. When packing a group product in a single box, the weight of the group parent will prefill. When group weight is left empty, the weight of the group children will prefill.

  When updating product weight with a file, use both headers: Pounds & Ounces. If the file includes a header for pounds, it must also have a corresponding header for ounces, and vice versa. The reason for this requirement is that pounds and ounces are both aspects of a single metric: weight. By requiring that both headers be present in the upload file, any ambiguity regarding how to handle the omitted aspect is avoided. For example, if the current weight of a product is 1 lb, 1 oz, and the upload file is looking to set ounces to 2, it is not clear whether the total weight should be 1 lb, 2 oz, or 0 lb, 2 oz.

• Dimensions: The dimensions represent the size of the box in which the product is usually packed. Dimensions are measured in inches. The three dimensions are:

  • Length - the longest side.
  • Width - the middle side.
  • Height - the shortest side.

  Dimensions are applied per unit of the product. If a box contains multiple units, the dimensions are left empty when creating a box on the page. However, when creating boxes behind the scenes, such as during bulk ship and shop rates, the volume of a single unit is determined and then multiplied by the number of units in the box. Afterward, the cubic root is taken, and this value is applied equally to each side of the box.

  For example, let's consider a single unit with dimensions of 5 x 3 x 2 inches. The volume of this unit is 30 cubic inches. If there are two units in the box, the total volume will be 30 x 2 = 60 cubic inches. To find the dimensions of each side, we take the cube root of 60 [60 ^ (1/3)], resulting in approximately 3.914 inches for each side.

  Dimensions also extends to group products. When packing a group product in a single box, the dimensions of the group parent will prefill. When group dimensions are left empty, the dimensions of the group children will prefill.

  When updating product dimensions with a file, use all three headers: Length, Width, and Height. If the file includes a header for either side, it must also include a corresponding header for the other two sides. The reason for this requirement is that length, width, and height are three aspects of a single metric: dimensions. By requiring that all headers be present in the upload file, any potential problems of missing dimensions are avoided. Some carriers allow creating shipments without providing any dimensions. However, if one side is provided, then the other sides are required as well.

• Box Type: You can predefine the box types that your warehouse frequently uses, and then associate them with products.

  To manage box types, follow these steps:

  1. From the left sidebar, go to Settings › Shipping.
  2. In the upper right-hand corner, click on Box Types.

  Depending on the desired action, do one of these:

  • To add a new box type, click on Add Box Type, then Name the box, enter its dimensions, and Save.
  • To edit an existing box type, click on the pencil next to a box type, update its dimensions, and Save.
  • To delete a box type, click on the X next to a box type, and confirm Remove.

  Box types serve as convenient shorthand representations for specific sets of dimensions. When you apply a box type to a product, it is equivalent to applying the three dimensions separately to the product. Editing or deleting a box type will not have any impact on the existing dimensions of products. This is because the product dimensions are already set independently and do not rely on the continued existence of a specific box type.

• Package Types: The product's package type is the default type used when creating a shipment with a specific carrier. You can set the package type for USPS and FedEx carriers. The package type determines whether the shipment uses a predefined carrier box, which can have an impact on the shipping rates.

To update product shipping details in bulk, use the Import Products upload. To update shipping details on units of measure, use the Import Units of Measure upload.

Product Customs Information

Product customs information are product details that are included in the commercial invoice for international shipments. These details are necessary for customs clearance and compliance with international trade regulations.

The following is a discussion on the fields in product customs information:

• Customs Description: This field describes the product. The description should be clear and concise, and provide enough information for customs officials to identify it. The customs description may be different than the product's main description. If product customs description is left empty, the commercial invoice will use the description from product on the order.
• HTS Code: The Harmonized Tariff Schedule (HTS) code is a standardized code used to categorize and identify the product for customs classification and tariff purposes.
• Country of Origin: The country where the product was manufactured or produced. When updating country of origin with a file, you can enter either the country's English name or its ISO 2-character country code. For example, "China" or "CN" for China, "United States" or "US" for the United States.
• Declared Value : Discussed under Financial Fields.

Customs information extends to group products as well. When the group parent has the fields filled in, the group’s customs information will be used. For any field left empty in the parent, the information from the children will be used instead.

Use the Import Products upload to update product customs information in bulk.

Product Buyers

Buyers are users responsible for handling the purchase of specific product subsets. The use of buyers allows each buyer to filter and manage their own products. Reports and analytics can also be filtered to track the revenue generated by each buyer.

To make user for buyer, add them to the buyers list.

To assign a product to a buyer, update the product buyer field under the SKU details section. Alternatively, use a file upload to update product buyers in bulk.

Buyer filters are available on the product page, as well as on the various reports and analytics.

Product Designated Locations

Designated locations are the locations in your warehouse where products are usually stored. Assigning locations to products can greatly assist in the task of picking orders off warehouse shelves. Designated locations are fixed aisle and bin numbers where a product can normally be found. This is different than inventory locations, which involve real-time tracking of warehouse inventory.

Managing Designated Locations

To update designated locations on a product, follow these steps:

1. From the left sidebar, go to Catalog › Products, and select the desired product.
2. On the Inventory card, click options, and select Edit Designated Locations.
3. Click on the Plus Sign + to add a warehouse, and select a warehouse from the list.
4. Enter the main location Aisle and Bin number.
5. To add more locations, hover with the mouse to the right of the bin field, and click on the small plus sign.
6. To add more warehouses, click on the large plus sign.
7. For each warehouse selected, add at least one main location, and optionally, additional locations.
8. Finally, click Save to update the warehouse designated locations.

Managing Designated Locations in Bulk

To update product designated locations with an upload file, follow these steps:

1. From the left sidebar, go to Catalog › Products.
2. From the upper right corner, click on Import › Import Product Designated Locations.
3. Review the Columns tab for required and optional file headers.
4. In the Upload tab, select a Warehouse from the dropdown list.
5. Click to download a sample CSV template.
6. Click Choose File to upload the file, and Import it.

When uploading the file, you will be prompted to specify how to manage existing product locations not present in the upload file. There are three options:

• Keep Other Locations - Select this default option when you want to add new locations only. All other existing locations not listed in the file stay untouched.
• Delete Other Locations for these Products - Select this option when you want to update all locations for the products in the upload file. Any product not in the file stays untouched.
• Delete Other Locations for all Products - Select this option when you want to update all locations for all products in the selected warehouse.

After uploading the file, an error log is returned listing all products that encountered processing errors. Delete actions only take place if the upload proceeds without errors.

You can only delete locations for the selected warehouse.

Creating Pick Lists with Designated Locations

When printing a pick list for products with locations, the list will automatically be sorted by the main location. This allows you to pick the products in the order they are stored in the warehouse. Any additional locations will be listed alongside the main location, so you know where to look for it if the product is not found in the main location.

Products without locations will be printed at the end of the pick list and sorted alphabetically by the item number.

You will need a pick list template that includes the locations column.

Unit Identifiers

Unit identifiers are used to track individual units of inventory while packing orders and receiving returns. Unit identifiers are unique numbers or codes assigned to each individual unit of inventory. This is distinct from product identifiers which applies to the product species and which is associated with the product catalog.

In product fields, you only manage whether a product requires a unit identifier and which type. The actual identifier code is entered during order packing.

There are several types of unit identifiers, with each product allowed to have only one. The available unit identifier types are:

• Serial Numbers: Serial numbers track unique inventory units, providing traceability for each specific unit. Serial numbers are commonly used for high-value products such as electronics.
• IMEI Numbers: IMEI numbers track unique inventory units for electronics that contain a SIM card. IMEI numbers are the same as serial numbers, except that the IMEI number is included in the shipment notification to channels that require an IMEI number.
• Transparency Code: Transparency codes also track unique units, and are required for select products fulfilled through Amazon to ensure authenticity. You do not have the option to enable transparency code tracking on products. Amazon determines which order lines require a transparency code.
• Lot Numbers: Lot numbers track batches of units with shared origins. Units within the same lot are typically produced together or share a manufacturing date. Lot numbers are commonly used for products such as food, pharmaceuticals, or chemicals, enabling effective quality control and recall management.

Managing Unit Identifiers

To update unit identifiers on a product, follow these steps:

1. From the left sidebar, go to Catalog › Products, and select the desired product.
2. On the Shipping card, click on the pencil icon in the upper right-hand corner to edit.
3. Click on the Customs & More tab.
4. In the Unit identifiers field, select a type from the list, or if the product does not require one, select None.
5. Click Save to update unit identifiers.

To manage unit identifiers in bulk, use the Import Products upload.

Units of Measure

On the product page, create and manage units of measure.

Product Custom Fields

To manage a broad range of product categories, users can create custom fields in addition to the standard ones like SKU, brand, and UPC. These custom fields can store unique product details such as age group, associated seasons, or any other attributes you want to track or apply to listing attributes mapping.

Managing product custom fields is a two-step process. First, create the fields you want to use, and then apply the fields the products.

Creating Custom Fields

Custom fields are organized into groups. If you don't have any groups yet, you must first create a group, and then create fields within it. If you already have a group, simply add new fields to the group.

When creating a new field, you give it a name and specify its data type. The data type determines the nature of the field, whether it will hold text, a number, a list of options, etc.

If creating custom fields through listing attributes mapping, Goflow will prefill suggestions for group and fields names, as well as data types.

To manage custom fields, follow these steps:

1. From the left sidebar, go to Catalog › Products.
2. At the top of the page, click on Options and select Custom Fields.

Depending on the desired action, do one of the following:

• To create a new group, click on Add Group, then Name the group, and Save it.
• To create a new field, click on the plus sign on the desired group. Then Name the field, add a short description, assign a data type, and Save it.
• To edit an existing group or field name, click on the pencil, edit the name or the description, and Save.
• To delete an existing group or field, click on the X, then on delete, and confirm deletion.

Data types cannot be edited. Instead, delete the field, and create a new one.

When deleting a field, it will removed from all products along with any data the field may hold. This action is irreversible.

Custom Field Data Types

The data type determines the nature of the field, whether it will hold text, a number, a list of options, etc.

There are 10 different data types:

• Short Text: Intended for holding text of less than a paragraph length, for example material type.
• Long Text: Intended for holding one or more paragraphs of text, for example instructions.
• Number: Used for holding whole numbers, for example suggested age.
• Decimal: Used for holding fractional numbers, for example discount price.
• Boolean: Used for holding values of either yes or no, for example batteries included.
• Single-Select: Allows for the selection of one option from a list of user-defined options, for example flavor.
• Multi-Select: Allows for the selection of multiple options from a list of user-defined options, for example holiday seasons.
• Built-in Select: Allows for the selection of one option from a list of Goflow-defined options. This data type is only used for listing category.
• URL: Used for entering a URL path, for example a link redirecting to your website.
• Date: Used for entering dates, for example release date.

For each data type, you can enable the option to Allow Multiple Values, allowing the field to hold not just a single value but a list of values for the selected type.

Applying Custom Fields to Products

Once custom fields have been created and defined, you can apply them to products.

Follow these steps to apply a custom field to a single product:

1. From the left sidebar, go to Catalog › Products, and select the desired product.
2. On the product details card, click on Custom Fields, and click the pencil to edit.
3. Under the desired group, click Add Field.
4. Select the custom field you want to add from the dropdown list.
5. Update the field with the desired value, and Save.

Use the Import Products upload to update custom fields in bulk.