Understanding Synced Listings

Synced listings automatically update their attributes whenever changes are made to the mapped product fields. This allows you to update product data once and have the changes reflected across all listings on different channels.

The product catalog serves as the central hub where all product information is maintained. Listings represent those products on multiple channels according to each channel’s requirements. Listings are connected to products through listing mapping.

Unlike manual listings, which only prefill product data when first created, synced listings continue updating whenever the mapped product fields change.

Creating Synced Listings

When creating a new listing, select Synced as the listing type. You can create synced listings using any of the following workflows:

• Creating a single listing
• Creating multiple standalone listings
• Creating variation listings

Only attributes that are not mapped can be entered directly on the listing. Mapped attributes are locked because their values are pulled from the mapped product fields.

Parent attributes on variation listings sync with the main product. To change which product controls the parent attribute, update the Sync Parent Via field on the Manage Listings page.

Changing Listing Type

To change the listing type between manual and synced, follow these steps:

1. From the left sidebar, go to Listings › Listings, and open the listing.
2. On the Status card, click the pencil icon next to Listing Type.
3. Select Manual or Synced.
4. Click Save.

When a synced listing is converted to manual, the current attribute values become fixed and no longer update from the product. When a manual listing is converted to synced, the current attribute values are replaced with values pulled from the mapped product fields.

Proceed with caution! Empty mapped product fields will overwrite existing listing attribute values, and the lost data cannot be recovered.

All listings in a variation family share the same listing type, either manual or synced. Changing the type for one variation updates the type for all listings in the family. Similarly, when an existing listing is added to a variation family, it is automatically converted to match the listing type of the family.

Updating Mapped Product Fields

Update the mapped product fields to change attributes on synced listings. Use any of the following workflows:

• Update standard product fields
• Update custom product fields
• Update product fields in bulk

Updates to product fields automatically cascade to the mapped listing attributes. The updated data is validated for errors. If the updates cause required listing attributes to become missing or invalid, the affected listings move to Review.