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Managing Order Shipping Policies

Shipping policies determine the shipping method and carrier accounts used for order shipping. Define your shipping policies based on a wide range of order and product conditions. Alternatively, let Goflow select the cheapest available shipping method that ensures on-time delivery.

Contact Goflow Support to enable shipping policies or rate shopping.

Managing Order Shipping Accounts

Assign and configure the carrier accounts used to ship orders for each store. Follow these steps:

  1. From the left sidebar, go to DirectoryStores, and open your store.
  2. On the Carrier Shipping Accounts card, click Manage Accounts.
  3. Click Edit on the Shipping Accounts page.
  4. Select a carrier from the drop-down list.
  5. Select a carrier account.
  6. For FedEx, click Check Address Type to enable Address Validation
  7. Optionally. Enable thrid party billing.
  8. To add additional carriers, click + Add Carrier.
  9. Click Save to apply your changes.

By default, carrier accounts apply to All Warehouses. To assign different accounts based on the order warehouse, follow these additional steps:

  1. For the first carrier account, select one or more warehouses from the drop-down list.
  2. Click + Warehouse / Account to create another carrier account group.
  3. In the new group, select the warehouses and assign the corresponding carrier account.

By default, all shipping methods are enabled. To restrict which methods a carrier account may use, follow these steps:

  1. For each warehouse-account group, click the Shipping Methods button.
  2. Check the methods you want to enable.
  3. Click Done to save your selections.

Disabled methods will not be assigned to orders and cannot be used for shipping.