Creating an Amazon Vendor Store

Goflow offers EDI integrations with Amazon Vendor across multiple regions. The following regions are supported:

• United States
• Canada
• Mexico
• United Kingdom
• Europe (Germany, France, Italy, and Spain)
• United Arab Emirates (Dubai)

Goflow supports the following EDI transactions for Amazon Vendor:

• 850 - Receive orders from Amazon
• 855 - Submit order acceptance or rejection
• 753 - Submit a request for routing and shipment scheduling
• 754 - Receive shipment routing instructions from Amazon
• 856 - Submit Advance Shipment Notice (ASN) to inform Amazon of upcoming shipments
• 810 - Submit invoices to Amazon

Setting up an Amazon Vendor store requires assistance from the Goflow integrations team to configure settings, perform EDI mapping, and conduct testing. Follow this outline to ensure a smooth integration flow:

1. Preliminary Tasks
2. Submit an Integration Request
3. Approve the Estimate
4. Request 3rd-party shipping approval

Completing Preliminary Tasks

Log in to your Amazon Vendor Central account to complete the following tasks:

• Create a User - Create a user for Goflow in your Amazon Vendor account. This allows Goflow Integrations to log in and configure EDI settings. Send the invitation to hersheyh@goflow.com.
• Permissions - Assign the Goflow user these permissions necessary to complete the EDI integration:
  • Manage Integrations (EDI/API)
  • Purchase Orders
  • Shipments
  • Invoices
  • Cost and Inventory
• EDI Contact - Add EDI contacts to receive time-sensitive messages from Amazon.

Managing EDI Contacts

Add two or more EDI contacts who will receive time-sensitive messages from Amazon in the event of an EDI transaction failure. Follow these steps:

1. Log in to Amazon Vendor Central.
2. Click the Settings gear icon in the upper-right corner, and select Contacts.
3. Toggle the Show All option to reveal the EDI/API Contact section.
4. Provide actively monitored email addresses to ensure that critical errors are promptly reviewed.

Avoid using a Goflow email address, as Goflow cannot respond to time-sensitive notifications from Amazon. Instead, provide an email actively monitored by staff in your organization who can promptly address and resolve critical issues.

Submitting an Integration Request

Send an email to integrations@goflow.com. Ensure all details are accurate and complete to prevent integration delays. Provide information on the following:

• Goflow Account - Your Goflow domain, for example abc.goflow.com. If you are not a Goflow user, contact sales@goflow.com for assistance.
• Store Name - Choose the desired name for this Amazon Vendor store in Goflow.
• GS1 Number - Provide your GS1 global company prefix. This is required to generate SSCC numbers used for shipment carton labels.
• Integration Status - Specify whether this is a new EDI integration or a migration from another system. Note that migrating an existing EDI integration requires careful planning to avoid disruptions to current processes.
• Unit of Measure - Specify whether Amazon orders from you in eaches, cases, or both.
• Order SKU - Indicate whether Amazon should place orders using your SKUs or Amazon ASINs.
• Additional Notes - Share any challenges, dependencies, timelines, or other key details for a smooth integration.
• Invoice Company Name - Provide the company name to appear on the invoice. Enter the name as registered with Amazon.
• Remittance Address - Provide the remittance address as registered with Amazon.
• Invoice Terms - Specify the invoice terms per your contract with Amazon. For example, 2% 30, Net 60.

If you are unsure of the correct invoice details, check with Amazon. You can also refer to previously paid invoices to confirm the remittance address and invoice terms.

This section only applies to integration requests for regions other than USA.

• Country - Indicate the country associated with this vendor integration.
• Currency - Specify the currency Amazon uses for orders and invoices. The currency may not always align with the country. For example, Amazon may trade in USD for vendors in Canada, Mexico, or the UK.
• Tax ID - Provide the Canadian Tax ID or the European VAT number to be included with the invoice.

Approving the Estimate

Connecting an Amazon Vendor store requires support from the Goflow integrations team and has a one-time fee of $500. Goflow integrations will email you an estimate, which must be approved before any integration work begins. Your card will be charged for the approved amount after the connection is successfully completed.

Requesting Authorization to use Third-Party Shipping

Vendors on collect shipping terms who want to bill small parcel charges to Amazon must first request authorization to use Amazon’s carrier account number. Approval is required for each new small parcel account used to create shipments for Amazon.

To request authorization, open a case in Vendor Central or email ups-invoice-escalations@amazon.com with the following details:

• Your Amazon vendor code
• Your UPS or OnTrac account number
• Your warehouse address

Authorization can take up to two weeks. Submit your request as early as possible.