All transactions are centered around products. Before we delve into a discussion of products, let us review the different catalogs and the different product types.
This article primarily focuses around the first type of catalog: Products.
The product catalog includes three different product types:
When creating new products, it is important to review and understand the purpose and behavior of each product type. Once a product is created, its type cannot be changed.
Standard products are regular products that are never broken into smaller units. They are traded as a single, indivisible unit. A standard products meets the following criteria:
For instance, a watch is a prime example of a standard product. It is bought and sold as a unit, and it ships in a single box. Less obvious is a pair of shoes. Despite having physically separate halves, it is always treated as a whole and packed in a single box.
On the other hand, if a product is sometimes traded separately, it is not a standard product. Let's take the example of a flashlight with batteries. While they are often sold together, they can also be sold separately or purchased separately, making it a bundle rather than a standard product. The flashlight and batteries would be a kit or group product.
Another example is a set of oversized party speakers. Although the pair is always traded together, each speaker is packed in its individual box. Party speakers would not be standard, but a group product.
Kit products are bundles of two or more standard products that are packaged together and traded as a single unit. In a kit, the components are physically packed together. The individual children cannot be sold separately without first breaking their physical bond.
Some examples of kits:
Kit products have their own inventory, separate from their individual children. Once the kit is assembled, its inventory is tracked independently from the standard products it contains. For example, if batteries are inserted into a flashlight to create a kit, those batteries can no longer be sold separately, and the flashlight cannot be sold without the batteries. The inventory of the kit is a combination of the inventories of its individual parts.
Only kits are supported for FBA, inbound and outbound. The kit is the only bundle product for which you can make FBA inbound shipments, and create outbound fulfillment orders (MCF). When you fulfill an order from your own warehouse, you get the opportuntity of adding batteries to the box, alongside with the flashlight, at the time of order fulfillment. With a 3PL warehouse, however, the single product, flashlight-with-batteries-included must be prepacked together with its own barcode label.
Group products are composed of two or more physically separate products that are bundled together for sale. Despite being listed and sold as a bundle, the individual children within the group are kept physically separate, and still available for sale as separate standard products.
Some examples of groups:
Group products share inventory with their children. Since the individual components in a group are not physically bound together, the group does not have its own separate inventory. Instead, the inventory of the group parent is directly linked to the inventory of its children. When one child of the group is sold, the quantity of the group parent is adjusted accordingly. For example, if you sell one recharger separately, there will be one less unit of the phone-with-recharger-included available in stock.
Multipacks are bundles of two or more of the same product. In a multipack, the units are only sold together but are kept physically separate. While you can manage these by creating group products, multipacks are best managed by creating units of measure on the standard product.
Item numbers cannot be changed. It is important to carefully consider the naming conventions for your products before creating them, as you will not have the option to update the item number once saved.
Valid characters for Item Number are letters (A-Z), numbers (0-9), and the symbols
To create a new standard product, follow these steps:
Before you can create a kit product, the children products must already exist in the catalog.
To create a new kit product, follow these steps:
The children of a kit can be either standard products or other kit products.
Before you can create a group product, the children products must already exist in the catalog.
To create a new group product, follow these steps:
The children of a group can be either standard products or kit products.
You may modify the composition of kit and group products. This includes adding or removing children from the kit or group, as well as adjusting the quantity of children within the kit or group.
Changes made to the composition of a group product does not impact previous orders. The composition of the group at the time of the order will be maintained, even if you later make changes to the group product.
[!NOTE] A kit with a history of disassemblies, cannot have its composition modified.
When a kit is disassembled, the cost of the parent kit is distributed among its children. If you later modify the original cost of the parent kit, all of the children must be present to inherit the updated cost. As a result, updating a kit with a disassembly history is not supported.
To update the children of a kit or group product, follow these steps:
You can export a CSV file containing all kit and group products, along with their respective children and quantities. This export allows you to review the compositions, make necessary updates, and upload changes in bulk.
To export kit and group children, follow these steps:
To update product fields, follow these steps:
To remove a product from your catalog, you can deactivate it by setting its status to inactive. If you wish to offer the product again, you can make it active once more. Products cannot be deleted; however, deactivating them makes them inaccessible for use in any transactions. When a product is deactivated, its listings are unmapped, and Goflow ceases to send inventory to stores.
By default, the products page is filtered to show only active products. To see your inactive products, remove the Active filter.
To update product status, follow these steps:
Use the Import Products upload to update product status in bulk.
Products that have ongoing activity cannot be deactivated. To deactivate a product, it must meet the following criteria:
To proceed with deactivating the product, follow these steps:
To prevent a product from being purchased, mark it as not-purchasable. This keeps the product active, but blocked from being added to purchase orders. Similarly, to prevent a product from being sold, mark it as not-sellable. The product remains active but cannot be placed on orders, and its mapped listings send zero inventory to the stores.
Follow these steps to restrict product transactions:
Use the Import Products upload to restrict product transactions in bulk.
Use the powerful and versatile Import Products upload to efficiently create and update a large number of products in bulk. With this upload, you can easily create new standard products, kits, and groups, as well as update the composition of kits and groups, and update all product standard and custom fields.
To access Import Products, follow these steps:
To create new standard products, follow these steps:
The only required header is Item Number. All other product field headers are optional. You can include them during product creation or update them later.
Once created, the item number cannot be changed. Make sure that the item numbers are correct and that you want to use these numbers for standard products.
To create new kit or group products, follow these steps:
The children standard products must be created first, and only then the kit or group parents can be created.
While creating new kits or groups, you cannot set any product fields. After successfully creating the products, do another upload to update product fields.
The template contains three required headers:
Enter a new line for each unique child product. The table below is an example of creating a kit with one child, and another kit with two children:
|Child Item Number
To edit the child composition of kit or group products, select Update Existing Products from the Import Products wizard, and choose Update Kit & Group Children.
The template is the same as for creating new kits or groups.
To update product fields for all product types, follow these steps:
There are many available headers to update product fields. Updating all product fields simultaneously might not be practical. To address this, the wizard allows you do download a customized template containing only the headers that are relevant to your specific needs.
To download a customized template, follow these steps:
The file upload process operates independently from the customized download template. Headers can be included in the upload file even if they were not checked to be downloaded in the template. Similarly, headers present in the download template can be omitted in the upload file.
Any valid header in the upload file will update the corresponding product field, regardless of its presence in the customized download template. Conversely, any invalid header in the upload file will be ignored during the update process. When creating your own upload file without downloading a template, ensure that all headers are spelled correctly; otherwise, they will be ignored. Headers are case-insensitive, so capitalization style does not affect their validity.
The data type of a product field determines which values are considered valid for that field. Product fields fall into three main data types:
Use the Import Products upload to update custom field values in bulk.
Before you can update product custom field values, you must first create the custom fields.
First, download a customized CSV template that includes the custom fields to update. To do so, follow these steps:
Fill in the values in the download template, and then save and upload.
To export products, use product custom exports.