Creating and Managing Shipping Accounts

Goflow supports integrations with a wide range of small parcel shipping carriers. Learn how to connect your carrier accounts to Goflow and configure the available settings.

Supported features include:

• Rate Shopping - Compare shipping rates across carriers.
• Shipping Labels - Generate carrier-compliant labels directly in Goflow.
• Shipping Manifests - Create and manage end-of-day manifests for carrier pickups.
• Shipment Tracking - Automatically update tracking progress.

Major US Carriers

• USPS - Stamps
• UPS
• FedEx
• DHL eCommerce
• Amazon Shipping

EasyPost Carriers

• UPS
• USPS
• Canada Post
• Canpar
• DHL Express
• ePost Global
• Loomis Express
• OnTrac
• Parcelforce
• Purolator
• Royal Mail

Smaller Carriers

• Asendia
• OSM Worldwide
• Purolator International

Buy-Shipping Carriers

• Amazon Buy Shipping
• Walmart Buy Shipping
• Temu Buy Shipping
• Amazon Logistics for Direct Fulfillment

Connecting a Shipping Account

To connect a new carrier account to Goflow, follow these steps:

1. From the left sidebar, go to Directory › Shipping Carriers.
2. Click New Carrier in the upper-right corner.
3. Select the desired carrier from the list. If more than one option is listed, pick the right integration type.
4. Enter the required API credentials or account information for the carrier.
5. Enter a unique Account Name to identify this carrier account in Goflow. It doesn’t need to match the name used with the carrier.

The Account Name cannot be changed later. Choose carefully.

6. Click Save to add the account.

After creating the carrier account, proceed to add it to Store Carrier Accounts so you can use it to shop rates and create shipping labels.

Managing Shipping Account Settings

To update carrier account settings, follow these steps:

1. From the left sidebar, go to Directory › Shipping Carriers, and open the shipping account.
2. On the Settings card, click the pencil icon to edit.
3. Adjust the settings as described in the sections below.
4. Click Save to apply your updates.

Setting the Account Owner

The account owner determines who is responsible for the order shipping cost when using this carrier account:

• Shipper – Select this option when you own the carrier account and are responsible for shipping cost. Goflow will retrieve your negotiated rates and apply them as the shipping cost on each package.
• Store – Select this option when a sales channel provides its own carrier account for you to use. In these cases, since the channel covers the shipping costs, Goflow will set the shipping cost to 0 and ignore the retrieved rates.
• Reseller – (UPS Only) Select this option when the account is part of a larger reseller program. Goflow will use the reseller’s discounted rates and apply them as the shipping cost on each package.

Deactivating a Shipping Account

If a shipping account is no longer in use, you can deactivate it. Before doing so, make sure it has been removed from all associated stores and warehouse transfer settings.

To deactivate an account, follow these steps:

1. From the left sidebar, go to Directory › Shipping Carriers, and open the shipping account.
2. In the Status card, click the pencil icon to edit.
3. Set the status to Inactive.
4. Click Save to apply the change.