Managing Order Currency

Accurate order currency is essential for reliable profit and loss reporting. Orders use a single currency for all amounts. How the currency is determined depends on the order source:

• Channel - Orders imported from a sales channel use the currency provided by the channel.
• API - When creating orders using the Goflow API, you can specify the currency.
• Cloned - Cloned or replacement orders inherit the currency of the original order.
• Manual - Orders manually entered or uploaded with a CSV file use the store default currency.

Setting the Store Default Currency

To set the default currency of a store, follow these steps:

1. From the left sidebar, go to Directory › Stores, and open the store.
2. On the Settings card, click the pencil icon next to Currency.
3. Select the desired currency from the dropdown and click Save.

To accept direct manual orders in multiple currencies, create a separate store for each one.

Understanding Currency Conversion

Your Goflow account has one home currency, which is set when the account is first created. All reports in Goflow are presented in this home currency.

If an order uses a different currency, Goflow captures both the original amount and the converted home currency value. The conversion is applied using the market exchange rate on the date the order is created. You can view the converted amount by hovering over the values within the order.

Sales reports always show gross profit in your home currency, ensuring consistent and accurate financial reporting.